| Foreword | p. ix |
| Introduction: Standing on Carnegie's Shoulders | p. 1 |
| Relationship Discoveries | |
| An Unlikely Prodigy | p. 9 |
| The Bartender | p. 33 |
| Relationship Economics | p. 42 |
| How to Build Relationship Capital | |
| The Five Floors of Relationships | p. 57 |
| What You Do | p. 66 |
| Don't Shoot the Moose | p. 69 |
| Do Your Homework | p. 73 |
| Breaking the Ice ... and Stirring It Up | p. 82 |
| Back of the Business Card | p. 89 |
| Leveraging Philanthropy | p. 94 |
| Never Kiss on the First Date | p. 102 |
| Don't Be a Chirping Bird | p. 106 |
| Pardon Me While I Talk to Your Wife | p. 113 |
| Relentless Communication | p. 117 |
| Play Chess, Not Monopoly | p. 127 |
| Seek Advice, Not Business | p. 133 |
| He's Just Not That into Me | p. 138 |
| The Power of Netgiving | |
| Making Business Personal | p. 145 |
| Beyond Networking | p. 150 |
| Authenticity: Making Relationships Real | p. 153 |
| Empathy: Setting a Cornerstone for Trust | p. 156 |
| Vulnerability: Opening a Window into Your Inner World | p. 158 |
| Confidentiality: Living the Law of the Vault | p. 161 |
| Curiosity: The Power of Asking Questions | p. 164 |
| Generosity: Acting on Your Awareness | p. 166 |
| Humility: The Gift of Perspective | p. 168 |
| Humor: Living with Levity | p. 170 |
| Gratitude: The Art of Being Thankful | p. 172 |
| Relationshift: Life in the Penthouse | |
| Journey to the Penthouse | p. 177 |
| The Ultimate Middel Man | p. 181 |
| Moore than Meets the Eye | p. 189 |
| Collecting What Matters | p. 196 |
| Fifth Floor Givers | p. 203 |
| Living Give/Get from the Outside/In | p. 210 |
| Elevation: Advance, Link, and Lift | p. 223 |
| Serving the Stakeholders | p. 239 |
| Warnings | p. 261 |
| Putting Purpose First | |
| Relationships + Vision = Impact | p. 275 |
| Orion's Belt | p. 282 |
| How to Make the World Spin Better | p. 290 |
| Acknowledgments | p. 297 |
| Index | p. 299 |