Reviews

Library Journal
(c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Subminimum wages, discrimination, and workplace danger beset most food workers in America. Activist Jayaraman helped workers who lost their union jobs in the World Trade Center's restaurant, Windows on the World, on 9/11. The restaurant owner promised to rehire them at a new restaurant, but hired only a few at reduced wages. Jayaraman's Restaurant Opportunities Center (ROC) grew out of this first campaign. The author reveals why ROC is such a powerful movement: many restaurants steal workers' wages and tips, and put white workers in the best jobs out front while assigning those of color to the worst kitchen work. Women are harassed and not promoted. Few food workers have insurance or even sick leave, which is a problem not just for the workers; patrons also suffer when ill workers prepare and serve meals. Finally, Jayaramen makes a clear connection between worker abuse and filthy kitchens, rotten food, and customer illness. ROC has won back-wages and sick time for restaurant workers and partnered with responsible restaurant owners to improve both working conditions and profitability. VERDICT This book will leave readers angry at the injustices detailed within, queasy about eating out, and much better tippers.--Duncan Stewart, Univ. of Iowa Libs., Ames (c) Copyright 2013. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.


Library Journal
(c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Subminimum wages, discrimination, and workplace danger beset most food workers in America. Activist Jayaraman helped workers who lost their union jobs in the World Trade Center's restaurant, Windows on the World, on 9/11. The restaurant owner promised to rehire them at a new restaurant, but hired only a few at reduced wages. Jayaraman's Restaurant Opportunities Center (ROC) grew out of this first campaign. The author reveals why ROC is such a powerful movement: many restaurants steal workers' wages and tips, and put white workers in the best jobs out front while assigning those of color to the worst kitchen work. Women are harassed and not promoted. Few food workers have insurance or even sick leave, which is a problem not just for the workers; patrons also suffer when ill workers prepare and serve meals. Finally, Jayaramen makes a clear connection between worker abuse and filthy kitchens, rotten food, and customer illness. ROC has won back-wages and sick time for restaurant workers and partnered with responsible restaurant owners to improve both working conditions and profitability. VERDICT This book will leave readers angry at the injustices detailed within, queasy about eating out, and much better tippers.--Duncan Stewart, Univ. of Iowa Libs., Ames (c) Copyright 2013. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.